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Kelby

A loyalty app with no order limits

Most Shopify loyalty apps charge more as your order count grows. Kelby charges one flat price. Here is why the pricing model matters as much as the price.

The cost of order-counted pricing

When your bill is tied to your order count, every good month costs you more. A flat price removes that.

As your store grows

500 orders/ mo
5,000 orders/ mo
50,000 orders/ mo

You always pay

$29/mo

at any volume

Most loyalty apps charge more at every step. Kelby stays $29.

Two ways to price a loyalty app

The real question is whether your costs go up when your store does.

The common model

Order-counted pricing

  • A fee for every block of orders you process
  • Counted across every order your store takes
  • Your bill rises as you grow
  • VIP tiers often cost extra
  • Sometimes a yearly contract

What we do instead

Kelby’s flat model

  • Free for up to 250 orders a month
  • $29 a month above that, with no order limit
  • The same price at 300 orders or 30,000
  • VIP tiers included on Core
  • Month to month, cancel anytime

This compares pricing models in general, not one app. When you compare apps, check each one’s live App Store listing for current terms.

Switching over is easy

You can move to Kelby without losing a single customer point. The importer brings your balances and tiers across in one click, for free.

About order limits and pricing

What does order-counted or overage pricing mean?
Some loyalty apps give you a monthly order allowance and charge extra when you go over, often per hundred orders counted across your whole store. The more you sell, the more the app costs.
Does Kelby have any order limit?
One, and only on the free plan: 250 orders a month. Above that, Core is $29 with no order limit. There is no overage anywhere in the product.
Is the flat price really flat?
Yes. Core is $29 a month at 300 orders or 30,000.
How can Kelby afford not to count orders?
Running loyalty well is cheap. Charging for overage is a choice, and Kelby makes the opposite one. A flat price and a free tier are how the product grows.

Start free today

The free plan runs a full program on your store. You only pay when you pass 250 orders in a month.

Get launch noticeLaunching soon on the Shopify App Store