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Kelby

Loyalty for your Shopify store doesn’t need to be expensive.

Kelby is free for up to 250 orders a month, and Core costs $29 a month no matter how many orders you take.

Rewards

Your points

2,650points

Silver
SilverGold

Redeem your points

  • Free shippingRedeem
  • $5 off your orderRedeem
  • $25 store creditRedeem
  • Free signature tote4,000 pts
Refer a friend, you both earnREF-EC176
No order countingKeep every pointWorks on any Shopify planCancel anytime

One app for your whole program

Everything a loyalty program needs, in a single app.

Points & rewards

Customers earn on every order and redeem at checkout.

Free shipping$5 off$25 credit

Referrals

Customers can refer friends and both can earn rewards.

VIP tiers

Customers get better perks as they spend more.

Campaigns

Campaigns let you give customers extra points for a limited time.

Analytics

Analytics show how your loyalty program performs.

One-click import

Move points from your old app without starting over.

Old appKelbyevery point kept

Points customers understand

These are the earning rules and rewards your customers see in the widget. Set your own, and Kelby keeps the maths straight.

Ways to earn

  • Every $1 spent+1 pt
  • Create an account+200 pts
  • Birthday+250 pts
  • Subscribe to the newsletter+100 pts
  • Write a product review+100 pts
  • Follow on social+50 pts

Redeem for

  • Free shipping300 pts
  • $5 off your order500 pts
  • $10 off your order1,000 pts
  • $25 store credit2,500 pts
  • Free signature tote4,000 pts

You can switch to Kelby and keep your customers’ points.

Kelby’s free importer brings your customers’ points and tiers over from their current app and shows you the matches before you make the switch.

Your current appCSV export
  • amy@·····.com1,200Gold
  • ben@·····.com640Silver
  • cara@·····.com3,050Gold
  • devi@·····.com180Bronze
In Kelbyevery point kept
  • amy@·····.com1,200Gold
  • ben@·····.com640Silver
  • cara@·····.com3,050Gold
  • devi@·····.com180Bronze
Example preview. Kelby matches by email and shows this before it credits anyone.
  1. 1

    Export your members

    Export your members from your current app as a CSV with their email, points balance, and tier.

  2. 2

    Preview the match

    Paste the file into Kelby. It matches customers by email and shows what each person will get.

  3. 3

    Go live

    Confirm the import. Balances and tiers appear in Kelby. Running it again won’t credit anyone twice.

The Core plan stays at $29 a month.

The free plan covers up to 250 orders a month. Core remains $29 a month when your order volume increases.

Your store can keep growing without changing the price.

500 orders/ mo
5,000 orders/ mo
50,000 orders/ mo

Core costs $29 a month.

$29/mo

The price stays the same however much you sell.

Other pricing models raise the bill as order volume grows, while Core stays at $29 a month.

VIP tiers your customers can climb

Reward your best customers with higher earn rates and better perks as they spend. Tiers are part of the $29 Core plan. Most apps charge $129 to $199 for them.

Bronze

From day one

Points on every order

1.25×

Silver

500 pts earned

Free shipping rewards

1.5×

Gold

2,000 pts earned

Early access and a birthday bonus

Platinum

5,000 pts earned

Concierge perks and gifts

An example tier ladder. You set your own thresholds, perks, and multipliers.

Simple pricing

The free plan covers up to 250 orders a month. Core costs $29 a month, and the price does not rise with your order volume.

Free

$0forever

A full program you can run on your store today.

What’s included

  • Up to 250 orders a month
  • Points for purchases, signups, referrals, and more
  • Rewards customers redeem at checkout
  • Referrals with fraud protection
  • Storefront widget and loyalty page
  • One-click import from your old app

Core

Most popular
$29/mo

Core costs $29 a month, even as your store grows.

Everything in Free, plus

  • Unlimited orders
  • VIP tiers
  • Points expiry, custom actions, and multipliers
  • Limited-time point campaigns
  • Automated customer emails
  • Analytics and reporting

Plus ($79/mo) adds checkout-native redemption, POS, and an API. It is on the roadmap and not available yet.

What you can count on

Kelby is now live on the Shopify App Store. There are no reviews yet, so here is what the product commits to.

A real free plan

Run a full program on your store for up to 250 orders a month, with no time limit.

Keep every point

The importer brings balances and tiers from your old app in one click, so your customers keep what they earned.

One flat price

Core costs $29 a month, even as your order volume grows.

No lock-in

Kelby bills month to month through Shopify, and billing stops when you uninstall.

Frequently asked questions

Does Kelby count my orders or charge overage?
No. The free plan allows 250 orders a month. Above that, Core is unlimited for one flat price. Your bill never goes up because you sold more.
Can I switch from another loyalty app without losing points?
Yes. Kelby imports your customers’ balances and tiers from your old app in one click. It matches people by email and shows you a preview before anything changes. The import is free on every plan.
Do points work at checkout without Shopify Plus?
Yes. Points turn into a real discount in the cart, so they carry through checkout on any Shopify plan.
Is the free plan a real program or just a trial?
It is a real program. Earning, redemption, referrals, the widget, and the importer all run on your live store for up to 250 orders a month.
Will the widget change my theme?
No. It installs from the theme editor and loads on its own. It never touches your theme files, and removing it leaves nothing behind.
How much does Kelby cost?
The free plan is $0 for up to 250 orders a month. Core is $29 a month for unlimited orders and adds VIP tiers, campaigns, emails, and analytics. Core comes with a 14-day trial and bills through Shopify in USD. Cancel anytime.

Start free today

The free plan runs a full program on your store. You only pay when you pass 250 orders in a month.