Keep your customers coming back
Kelby is a loyalty and rewards app for Shopify. Customers earn points and spend them at checkout. VIP tiers and referrals come built in, and you pay one flat monthly price whatever your order volume.
Your points
2,650points
Redeem your points
- Free shippingRedeem
- $5 off your orderRedeem
- $25 store creditRedeem
- Free signature tote4,000 pts
One app for your whole program
Everything a loyalty program needs, in a single app.
Points & rewards
Customers earn on every order and redeem at checkout.
Referrals
Friends refer friends, both sides earn.
VIP tiers
Perks that grow as customers spend.
Campaigns
Limited-time point boosts.
Analytics
See what the program earns you.
One-click import
Bring every point from your old app.
Points customers understand
These are the earning rules and rewards your customers see in the widget. Set your own, and Kelby keeps the maths straight.
Ways to earn
- Every $1 spent+1 pt
- Create an account+200 pts
- Birthday+250 pts
- Subscribe to the newsletter+100 pts
- Write a product review+100 pts
- Follow on social+50 pts
Redeem for
- Free shipping300 pts
- $5 off your order500 pts
- $10 off your order1,000 pts
- $25 store credit2,500 pts
- Free signature tote4,000 pts
Bring your customers’ points with you
Switching loyalty apps usually means your customers lose the points they earned. Kelby imports their balances and tiers from your old app, and you preview everything before it goes live.
- amy@·····.com1,200Gold
- ben@·····.com640Silver
- cara@·····.com3,050Gold
- devi@·····.com180Bronze
- amy@·····.com1,200Gold
- ben@·····.com640Silver
- cara@·····.com3,050Gold
- devi@·····.com180Bronze
- 1
Export your members
Export your members from your current app as a CSV with their email, points balance, and tier.
- 2
Preview the match
Paste the file into Kelby. It matches customers by email and shows what each person will get.
- 3
Go live
Confirm the import. Balances and tiers appear in Kelby. Running it again won’t credit anyone twice.
Pay the same at 300 orders or 30,000
Most loyalty apps raise your bill as your order count climbs. Kelby charges one flat price. The only volume limit anywhere in the product is the free plan’s 250 orders a month.
As your store grows
You always pay
$29/mo
at any volume
VIP tiers your customers can climb
Reward your best customers with higher earn rates and better perks as they spend. Tiers are part of the $29 Core plan. Most apps charge $129 to $199 for them.
Bronze
From day one
Points on every order
Silver
500 pts earned
Free shipping rewards
Gold
2,000 pts earned
Early access and a birthday bonus
Platinum
5,000 pts earned
Concierge perks and gifts
An example tier ladder. You set your own thresholds, perks, and multipliers.
Simple pricing
Start on the free plan and run a real program today. Move to Core when you pass 250 orders a month. Core is $29, and it stays $29.
Free
A full program you can run on your store today.
What’s included
- Up to 250 orders a month
- Points for purchases, signups, referrals, and more
- Rewards customers redeem at checkout
- Referrals with fraud protection
- Storefront widget and loyalty page
- One-click import from your old app
Core
Most popularFor growing stores. $29 a month, and it stays $29.
Everything in Free, plus
- Unlimited orders
- VIP tiers
- Points expiry, custom actions, and multipliers
- Limited-time point campaigns
- Automated customer emails
- Analytics and reporting
Plus ($79/mo) adds checkout-native redemption, POS, and an API. It is on the roadmap and not available yet.
What you can count on
Kelby isn’t live yet, so there are no reviews to show. Here is what the product commits to.
A real free plan
Run a full program on your store for up to 250 orders a month, with no time limit.
Keep every point
The importer brings balances and tiers from your old app in one click. No one starts over.
One flat price
Core is $29 a month at 300 orders or 30,000. There is no overage and there are no add-on fees.
No lock-in
Kelby bills month to month through Shopify. When you uninstall, the billing stops.
Frequently asked questions
Does Kelby count my orders or charge overage?
Can I switch from another loyalty app without losing points?
Do points work at checkout without Shopify Plus?
Is the free plan a real program or just a trial?
Will the widget change my theme?
How much does Kelby cost?
Start free today
The free plan runs a full program on your store. You only pay when you pass 250 orders in a month.