Every part of the program
Kelby covers points, rewards, referrals, and tiers, plus the tools to run them. Here is how each part works.
What your customers see
A branded widget sits on your storefront. Customers open it to check their points, see what they can redeem, and share their referral link. It takes your brand colours and installs from the theme editor.
Your points
2,650points
Redeem your points
- Free shippingRedeem
- $5 off your orderRedeem
- $25 store creditRedeem
- Free signature tote4,000 pts
How customers earn and redeem
Set your earning rules and reward catalogue. This is what customers see, and the numbers match the live program.
Ways to earn
- Every $1 spent+1 pt
- Create an account+200 pts
- Birthday+250 pts
- Subscribe to the newsletter+100 pts
- Write a product review+100 pts
- Follow on social+50 pts
Redeem for
- Free shipping300 pts
- $5 off your order500 pts
- $10 off your order1,000 pts
- $25 store credit2,500 pts
- Free signature tote4,000 pts
Everything in the app
Points for the things customers do
Customers earn points for buying, signing up, leaving a review, or having a birthday. Points are tracked in a ledger, so the same order never earns twice.
Points customers spend at checkout
Set up rewards like free shipping, a dollar amount off, or store credit. Customers redeem in the cart, and the discount holds through checkout on any Shopify plan.
A widget that matches your store
Customers see their balance, ways to earn, and rewards in a branded panel on your storefront. It installs from the theme editor and never edits your theme files.
Referrals that reward both sides
Every customer gets a referral link backed by a real Shopify discount. When a friend places their first qualifying order, both people get rewarded. Kelby blocks self-referrals and abuse on its own.
Move your points over in one click
Bring balances and VIP status from your current loyalty app. Kelby matches customers by email and shows a preview before it credits anyone. The import is free on every plan.
VIP tiers, part of the plan
Give repeat customers higher earn rates and better perks as they spend. Tiers update on their own. Most apps charge $129 to $199 for this. Kelby includes it on Core.
Run limited-time point boosts
Double points for a weekend, or add a bonus when customers spend over an amount. Boosts apply on their own when the order comes in.
See what the program earns you
Track members, points issued and redeemed, revenue from loyalty customers, and how referrals perform. The numbers show whether the program pays for itself.
Emails that bring customers back
Kelby emails customers when they earn points, unlock a reward, or reach a new tier. It also warns them before points expire and reaches out to customers who drift away.
VIP tiers your customers can climb
Higher earn rates and better perks as customers spend. Tiers update on their own, and they are part of the $29 Core plan.
Bronze
From day one
Points on every order
Silver
500 pts earned
Free shipping rewards
Gold
2,000 pts earned
Early access and a birthday bonus
Platinum
5,000 pts earned
Concierge perks and gifts
An example tier ladder. You set your own thresholds, perks, and multipliers.
Also included
Automated emails
Kelby emails customers when they earn, redeem, or reach a new tier, and warns them before points expire.
Advanced earning
Set points to expire, add custom earning actions, and give bonus multipliers to specific collections.
Built to hold little data
Kelby stores a customer ID, balance, and ledger. It reads names and emails live for display and never keeps them.
Start free today
The free plan runs a full program on your store. You only pay when you pass 250 orders in a month.